API rejects users that have different custom data but the same email address.

[donnoman]

Our product allows users to sign up for multiple accounts each with their own subdomain. They may or may not use the same email address. We have a custom field for the subdomain, but the API rejects any records but the first as duplicates when the email is the same, which means we can't email ALL of our admins with an email custom tailored for each of their subdomains.

Is there any way around this?

[carlobee]

i would want to know this one too.

[Allen Corona]

donnoman,

Our mailing lists require that only unique email address exist in a list and cannot change what the unique identifier is used. Depending on what needs to be customized, you might be able to use custom fields for each sub-domain and it's custom data, and include that information on one single email, rather than multiple emails.

- Allen Corona

[donnoman]

Lets say we have a user donnoman@donovanbray.com and he has three companies that he uses with our product, two are his, and he is a partner in a third.

sailboats.partner.com
rudders.partner.com

and he is an admin but not the owner of

anchors.partner.com

In the email we want to send all admins we want to use url's crafted to redirect to their subdomain.

We use a query parameter to encode the subdomain to a common url which in turn redirects it to the proper url for the subscriber.

ie: http://www.partner.com?subdomain=sai...page=sell_more

would be redirected to

sailboats.partner.com/sell_more

We have this redirection scheme already setup and working with VR.

What you are suggesting is that instead of the following where the latter two will fail to be imported:

EMAIL,SUBDOMAIN
donnoman@donovanbray.com, sailboats
donnoman@donovanbray.com, rudders
donnoman@donovanbray.com, anchors

we use something like:

EMAIL, SUBDOMAINS
donnoman@donovanbray.com, sailboats rudders anchors

How do we deal with expanding that field in order to make discrete emails OR expand that field to make complete urls for each subdomain in a single email?

[Allen Corona]

donovan,

Do you happen to know if there is a max amount of sub-domains that a email address can be associated with? Also, are you wanting to track those URLs that you mentioned? If you take a look at the FAQ for campaigns, you will see what we can be tracked and what cannot. Q: What type of dynamic URLs do you support?

- Allen